Alright, listen up—this one’s for anyone who’s picked up those Radley Cosy Up Ribbed Socks and Mug sets (yeah, the cute one with the dog logo). Whether you snagged it for yourself or grabbed it as a present…time to hit pause. Boots, your trusty High Street go-to, is yanking this item OFF the shelves like it’s spoiled milk, all thanks to a not-so-chill issue: the bottom of the mug’s been babysitting a nasty habit of cracking and falling apart, especially if it’s full of hot coffee or tea. Not exactly what you want first thing in the morning, right?

What’s Up With This Mug, Anyway?

So, Boots let folks know the mug is having some, uh, structural issues. Apparently, a handful of them have just given up during use—the base splits, the hot drink you were probably looking forward to ends up all over your lap. Burns, mess, ruined socks (okay, maybe not the socks but still). Not exactly cozy vibes.

This recall covers sets sold between August 30th and December 6th this year—so if you bought one in that period, yep, this is for you. Look for a two-tone ceramic mug with the Radley logo staring you down. If you see it, stop using it, pronto.

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So…What Do You Do Now?

If you’ve got the mug-and-socks combo, don’t risk it. Boots wants everyone to bring it back to any of their shops and they’ll hand you back your cash. Doesn’t matter if you bought it for you or Aunt Shirley—return it either way. Oh, and if you gave one as a gift? Give your friend a heads up. No one wants HOT tea on their lap as a surprise, trust me.

Seriously, don’t sleep on this—Boots is saying pretty loudly they don’t want anyone ignoring it.

What’s the Set Look Like?

If you’re staring at your pile of holiday gifts and squinting, look for the barcode—they stuck it on the back of the box. The mug itself has that signature Radley dog on it, super easy to spot. Made in China, a bit of classic branding, blah blah blah.

Need backup? Boots says sorry (again), and if you wanna talk to a real, actual human instead of shouting into the void, ring SLG Brands Limited at 0800 0590157 (they pick up between 8am and 6pm).

Why Is This Even Scary?

Let’s get real: the danger isn’t just a mug that doesn’t last. If you’re pouring in boiling water and the base drops out? You’re flirting with some nasty burns—maybe an ER trip if you’re really unlucky. The government’s Product Safety peeps flagged this one, so it’s not just Boots being over-cautious. Don’t gamble with your fingers or thighs just for a fancy mug.

How Do You Get Your Money Back?

Simple. Haul the set to any Boots and they’ll sort your refund. If you’ve got cold feet and aren’t sure if your mug falls under this recall, just call their customer service or poke around their website. Now, if you got the set directly from Radley itself (not Boots)? Radley wants you to bin/destroy it and then get in touch for a refund. Clean, easy, no drama.

And What About Your Consumer Rights?

Good question. When stuff gets recalled, you’re absolutely entitled to a refund or sometimes a replacement, but in this case they just want you to return it, full stop. Always worth registering pricey stuff with the company, too—if there’s ever an issue, you get the warning first. Feeling stressed about a different product? Hit up the manufacturer’s website for the latest recall info.

By the way, this isn’t a one-off. There was a whole recall drama recently about water balloons from Amazon. So, uh…maybe check your cupboard every so often and make sure your stuff isn’t booby-trapped.

There you go—now go tell your mum, your mate, or your Secret Santa. No more sketchy mugs, alright?